Retrieve retained records
This records-only area is separate from the former workspace. It does not restore sales, redemptions, refunds, reports, scheduling, or live balances.
Checking your retained-record access…
- Operational cutoff
- Not available
- Final snapshot captured
- Not available
- Package generated
- Not available
Historical balances are labelled as the last recorded values at the operational cutoff. Later corrections, where retained, are labelled separately; this is not an immutable live balance.
Need ownership or identity recovery? Contact support. Privacy access rights still use the applicable privacy channel.