Class packs and PT sessions make great gifts. Selling them shouldn’t require a spreadsheet
VoucherGrid gives Australian studios, gyms, and personal trainers a branded online store, the right GST treatment for class packs and dollar-value credits, and a redemption flow simple enough for a 6am rush.
Built for the way fitness actually sells vouchers.
Two predictable spikes - New Year and birthdays - plus a steady drip of corporate orders and partner pass-throughs in between. Everything below assumes that's your reality.
Branded online store
A buyer-facing storefront with your logo, photography, and tenant colour. Sells through New Year and birthday spikes without a staff member at a screen.
Voucher type, classified at setup
Set whether a product is a face value voucher or a non-face value session voucher. VoucherGrid keeps that classification with the product so GST timing and reports stay consistent.
Redemption built for 6am
Look up the code, see the balance or class count, mark it used. Front-desk staff can run it on phones between sessions - no training, no spreadsheet.
Role-based staff access
Front desk redeems. Trainers redeem from their phones. Owners see the financials. Each action is timestamped and attributed to the staff member.
Corporate bulk sales
Companies buying 20 class passes for an offsite or wellness credits for remote staff get individually coded vouchers, tracked separately, with a single tax invoice.
Xero and QuickBooks sync
Sales, redemptions, expiry, and breakage reports can sync to Xero or QuickBooks on eligible plans, with outstanding balances available for accountant review.
The shift
From sticky notes and booking-system hacks to one source of truth.
Most studios run vouchers through whatever tool they already have - the booking system, the POS, a spreadsheet, the back of an envelope. It works until a buyer turns up at 6am with a code from eighteen months ago.
Before
Booking system + spreadsheet + memory
-Sell class packs through your booking system as ‘appointments’ that don't really exist yet
-Track gift cards in a Google Sheet that two people edit at once
-Forget which packs were sold pre-paid (GST now) versus as open credit (GST later)
-Issue 6- or 12-month expiries - quietly non-compliant under Australian Consumer Law
-Reconcile vouchers manually on the last Friday of every month
With VoucherGrid
One platform, every voucher, every dollar
Branded storefront sells class packs, PT sessions, and studio credits online, day or night
Each voucher tracked end-to-end - purchase, partial redemptions, balance, expiry
Voucher type is set at product setup and kept consistent in reports
Expiry checks help prevent short dates where the three-year rule applies
Outstanding liability and breakage post to Xero or QuickBooks as it happens
How it works in the studio
Three moments where the difference actually shows up.
GST timing
Class packs versus studio credits
A 10-class pass is a non-face value voucher. A $200 studio credit is face value. You pick the type once at setup; VoucherGrid keeps that classification attached to every sale, redemption, report, and accounting export.
Peak-hour redemption
A redemption flow that survives 6am
Type or paste the code, see the remaining balance or class count, mark it used. That's the whole interaction. PTs running solo can do it from their phone between sessions - every redemption is timestamped and attributed without anyone thinking about it.
Corporate sales
Bulk corporate orders, individually tracked
A company buying 20 passes for an offsite gets 20 individually coded vouchers and one tax invoice. Each pass redeems independently, so balances and audit trails stay clean even when employees turn up months apart.
ACCC
Three-year minimum expiry, enforced
Every voucher you create is set to at least three years from purchase - the Australian Consumer Law floor. No 6-month class packs slipping through.
GST
Face value versus non-face value, split cleanly
Face value and non-face value vouchers can have different GST timing. VoucherGrid keeps the product classification consistent across reports.
Ledger
Xero & QuickBooks auto-journal
Sales, redemptions, and breakage post to your accounting system in real time. Outstanding liability reconciles to the cent at month-end.