Before
- A handwritten code in a A4 diary at reception, photographed at end of week.
- Twelve-month expiries that quietly breach the ACCC’s three-year minimum.
- GST recognised at sale on every voucher - including the ones that should be deferred.
- No record of partial redemptions, so a $200 voucher gets used twice and somebody eats the difference.
- Quarterly BAS rebuilt from memory, receipts and a shared Google Sheet.
