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For clinics & allied health
The buyer is rarely the patient. It's the partner, the daughter, the employer in another state. VoucherGrid is built for that buyer - and for the reception staff who have to redeem the voucher cleanly when the patient arrives.
A daughter in Brisbane buys a remedial voucher for her mum in Ballarat. Without an online store, that sale never happens.
Your colours, your logo, your service descriptions. Up to three voucher designs at checkout on Professional.
Reception keys in the code or scans a QR. Partial redemptions handled automatically. Staff training takes one minute.
Outstanding balances, redemptions, expiry, breakage reports, and GST timing by voucher type - exportable to CSV or synced to Xero or QuickBooks on eligible plans.
Cliniko, Halaxy, Nookal, Carepatron, Jane App, Timely, Fresha - or none at all. No integration, no sync, no dependency.
VoucherGrid helps prevent short expiry dates where Australia's three-year minimum rule applies, before the voucher is issued.
Most clinics that sell gift vouchers track them in a workbook one staff member maintains, with sticky notes for redemptions and a vague hope the GST balances at BAS time. Here's what changes when VoucherGrid takes over that job.
VoucherGrid sits beside Cliniko, Halaxy, Nookal - or whatever you use - and handles the voucher lifecycle from sale to BAS return.
Buyers browse your branded store, choose a voucher product, pick a design, add a message, and receive a mobile-ready digital voucher by email - designed for their phone, printable if they prefer. Stripe handles payment through your connected Stripe account, and VoucherGrid does not take a percentage commission on the sale.
When a patient arrives with a voucher, reception enters the code in VoucherGrid and applies the value. The appointment stays in your practice software. Two systems, two jobs, no sync to break.
Outstanding liability, redemptions, expiry, breakage, and GST timing - broken down by voucher type and exportable for BAS or year-end review.
Three things every Australian clinic gets wrong with vouchers - and three things VoucherGrid does on your behalf, every time.
Three-year minimum expiry enforced at issue. Shorter dates can't be saved.
Face value and non-face value voucher timing - classified once, applied consistently.
Auto-journals for revenue, deferred revenue and breakage - pushed on a schedule you set.