Before
- The voucher email is attached to a cancelled departure.
- A guide calls the office to ask whether the credit has already been used.
- The booking sheet shows the trip price but omits the unused part of the gift.
The day out is unforgettable. Let the date come later.
A partner gives a kayak tour, a family gives an attraction visit, a colleague gives an afternoon of adventure. VoucherGrid sells the gift and keeps its value tracked for you; availability, reservations and check-in remain in your operating process.
- Vouchers for a specific experience or a dollar amount
- 30-day Premium trial
- No card required
- Cancel anytime
- No VoucherGrid commission on voucher sales
VoucherGrid records voucher activity and applies the rules you configure. Voucher classification, exceptions and final tax treatment stay with you and your accountant.
Sell the anticipation before they choose a departure.
Illustrative journey: a birthday buyer chooses a $200 activity credit. The recipient books a $120 tour through your normal booking process. Staff redeem $120 in VoucherGrid, leaving $80 for another eligible experience.
Reach the person planning the gift
A hosted storefront on Premium and Professional lets an interstate buyer purchase without calling your office while the guides are out.
Name the experience or leave the choice open
A defined tour can be offered as a non-face value voucher; a dollar credit lets the recipient choose later. Agree classification and redemption terms with your adviser.
Choose a date in your booking process
The recipient checks availability with you. A voucher purchase does not reserve a departure, allocate a place or update a passenger manifest.
Redeem from a connected phone
At your chosen redemption point, authorised staff check the code and confirm the redemption. Internet access is required; this does not promise offline redemption at a remote launch site.
Keep unused credit for another outing
A confirmed $120 redemption from a $200 face value voucher leaves $80 recorded. Booking changes and weather cancellations still follow your own process and terms.
Show the feeling of the day out
Choose experience or outdoor artwork on Premium and Professional. Your description explains what the gift includes and how the recipient arranges it.
A rescheduled trip should not hide the gift record.
When a voucher code lives only in a reservation note, moving the booking can make its use hard to trace. Keep the gift record available separately from the departure list.
With VoucherGrid
- The voucher retains its own code, balance and activity record.
- Connected staff check and confirm voucher redemption in VoucherGrid.
- A partial redemption retains the balance for the next eligible purchase.
The gift, the reservation and the redemption each have a place.
A tour for two
Describe the included experience and booking terms when offering a named voucher. The recipient contacts you to find a suitable date; the voucher is not a ticket for a reserved departure.
Explore experience designsA $200 activity credit
Record the $120 tour redemption and retain $80 on the voucher. Your reservations tool continues to manage places, attendance and any rescheduling.
See voucher managementA record beyond the passenger list
Use Voucher details and Redemption activity to review sales and redemptions for the period. Accounting reports, including Outstanding voucher liability, and accounting sync are currently unavailable.
Check accounting availabilityReady for gifting, with your operations still in your hands.
- Hosted storefront on Premium and Professional
- Digital delivery to the recipient
- Named experiences or face value credits
- Partial redemption of dollar credits
- Redemption on a phone with internet access
- Reservations and passenger lists stay in your booking process
- Outdoor and experience artwork on Premium and Professional
- Expiry checks where the three-year minimum applies
- Voucher details and Redemption activity reports
Built around Australian voucher rules.
- Expiry checks. VoucherGrid helps prevent short expiry dates where Australia's three-year minimum applies. Exceptions and your terms still need review.
- Voucher classification. Face value and non-face value vouchers can have different GST timing. Record the category and relevant settings with your accountant.
- Operational records. Voucher details and Redemption activity are available on every plan. Accounting reports and Xero or QuickBooks sync are not available. Use operational records with your accountant for reconciliation.