Before
- The original value is in the voucher book, but the remaining credit is written on the card.
- Saturday staff cannot tell whether a crossed-out amount was a redemption or a correction.
- An online buyer has to wait for the shop to answer an email.
Your shelves are full of gifts. Let them choose their own.
A friend buys a bookshop voucher from interstate. The recipient chooses a novel today and comes back for the rest later. VoucherGrid keeps the gift and its remaining value together, from online purchase to the shop counter.
- Counter redemption with the remaining balance recorded
- 30-day Premium trial
- No card required
- Cancel anytime
- No VoucherGrid commission on voucher sales
VoucherGrid records voucher activity and applies the rules you configure. Voucher classification, exceptions and final tax treatment stay with you and your accountant.
From a late-night gift to a Saturday in the shop.
Illustrative journey: a sister buys a $50 homewares voucher. The recipient spends $34 on a candle. Staff record that redemption in VoucherGrid, leaving $16 for another visit.
Buy without visiting the shop
On Premium and Professional, share your hosted storefront link with the interstate friend or last-minute buyer. You can sell online without an existing website.
Keep the $16 for next time
A face value voucher can be redeemed in part. The recorded balance replaces the handwritten remainder on the back of a card.
Record the redemption at the counter
Look up the code, check the available balance and confirm the amount in VoucherGrid. Record the corresponding tender in your till separately; this is not a point-of-sale integration.
Make the gift look like your shop
On Premium and Professional, offer up to three designs per voucher. Choose retail artwork for everyday gifts and an occasion design for a birthday.
Expiry, checked at issue
Expiry checks help prevent short dates where Australia's three-year minimum applies. You remain responsible for the terms and any applicable exceptions.
Keep sales and spending distinguishable
Voucher records retain the sale, redemption and remaining balance. Your accountant can review voucher activity alongside shop takings without treating the two as the same event.
The card says $50. The pencilled note says something else.
A numbered voucher book can suit a small, carefully maintained operation. The handover gets harder when different staff record part-spends in different places.
With VoucherGrid
- The code opens a voucher record with its current balance and activity.
- A confirmed partial redemption reduces the recorded balance for the next member of staff.
- The hosted storefront takes voucher purchases on Premium and Professional.
A gift that carries across visits.
A $50 shop credit
Offer a face value voucher with clear redemption terms. The recipient chooses the item when they visit; you do not need to choose a product for them.
Explore retail voucher designsOne gift, two purchases
Record $34 against the voucher, then check the $16 balance on the next visit. The example is a voucher balance workflow, not stock or till management.
See voucher managementA record for the month-end handover
Use Voucher details and Redemption activity reports to review the movement alongside shop takings. Accounting reports and sync are currently unavailable.
Check accounting availabilitySet up for the shop counter and the online buyer.
- In-person voucher sales and redemption on every plan
- Hosted online storefront on Premium and Professional
- Face value vouchers for a choice of goods
- Partial redemptions with a remaining balance
- Digital delivery without collecting a paper card
- Role-based access within your plan limits
- Retail and occasion artwork on Premium and Professional
- Voucher details and Redemption activity reports
- Voucher activity for your accountant to review
Built around Australian voucher rules.
- Expiry checks. VoucherGrid helps prevent short expiry dates where Australia's three-year minimum applies. Exceptions and your terms still need review.
- Voucher classification. Face value and non-face value vouchers can have different GST timing. Record the category and relevant settings with your accountant.
- Operational records. Voucher details and Redemption activity are available on every plan. Accounting reports and Xero or QuickBooks sync are not available. Use operational records with your accountant for reconciliation.