Payments go
straight to your
Stripe account
Sell gift vouchers online or over the phone with Stripe Connect direct charges. Funds settle into your Stripe balance, card details stay inside Stripe, and VoucherGrid does not take a percentage commission from your gift voucher sales.
- Online sales
- Voucher checkout runs through your Stripe account
- Funds path
- VoucherGrid never holds or processes payments
- Card data
- Stripe collects card details directly in browser
Stripe Connect direct charges vs platform-held funds.
Some platforms collect customer payments into their own payment account, then pay merchants out later. VoucherGrid takes a different approach: your voucher checkout runs through your connected Stripe account.
| Feature | VoucherGrid + Stripe | Platform-held SaaS | Why it matters |
|---|---|---|---|
| Funds path | Customer card → your connected Stripe account → your bank | Customer card → platform account → later payout to you | You keep clear ownership of the payment flow, payout schedule, and Stripe records. |
| VoucherGrid commission | No percentage commission on voucher sales. You pay your VoucherGrid subscription and Stripe processing fees. | Some platforms add a percentage commission or transaction fee on top of payment processing. | On high-volume voucher sales, percentage commissions can become expensive quickly. |
| Payout timing | Your existing Stripe payout schedule applies. | The platform controls when and how payouts are released. | Voucher revenue often matters most during peak gift-buying periods, so predictable payout timing helps cash flow. |
| Stripe pricing | Your Stripe account, pricing, and payment-method settings apply. | The platform's payment setup may apply instead. | If you have direct Stripe pricing or settings, VoucherGrid does not sit between you and Stripe. |
| Card data | Stripe collects card details directly. VoucherGrid does not have access to, nor store card numbers, CVVs, or sensitive payment data. | Varies by platform and implementation. | VoucherGrid stays focused on gift voucher management, not payment processing. |
How Stripe Connect direct charges work.
The same Stripe Connect direct charges power both flows. Online: the buyer pays at checkout on your voucher store. Phone: your team sends a Stripe payment link to the buyer's phone by SMS, and once the payment clears, VoucherGrid unlocks the in-store voucher creation step. In both cases, funds settle into your Stripe balance and card details stay inside Stripe.
What VoucherGrid stores.
VoucherGrid stores a reference to your Stripe account and the tokens needed to operate the integration. It does not store your Stripe password, API keys, card numbers, CVVs, or sensitive payment data. You can disconnect the integration at any time.
What flows where.
Card details are collected by Stripe directly in the customer's browser. Stripe charges the card and credits your Stripe balance. VoucherGrid receives the payment confirmation, issues the voucher, and records the transaction. Stripe pays out to your bank on your Stripe payout schedule.
Set up in minutes.
If you already have a Stripe account, connection only takes a few minutes. If you do not, you can create one during the connection flow.
- 1Open Integrations settings. Go to Settings → Integrations in your VoucherGrid dashboard.
- 2Click Connect with Stripe.Authorise via Stripe’s OAuth flow.
- 3Done. Your voucher store can accept online payments through your connected Stripe account. VoucherGrid stores only the integration reference and tokens needed to operate the connection, not your card data or Stripe password.
What you pay.
VoucherGrid does not take a percentage commission from your voucher sales. Online payments are processed by Stripe, and Stripe processing fees apply per successful charge. Your Stripe account, payment methods, card mix, currency settings, and any negotiated Stripe pricing determine the final processing cost.
- Domestic Australian cards: 1.75% + $0.30 per successful charge
- International cards: 2.9% + $0.30 per successful charge
- Apple Pay / Google Pay: same rate as the underlying card - no surcharge
- Refunds: Stripe refunds the processing fee on refunded amounts (less a $0.30 administrative fee)
PCI compliance handled by Stripe.
Card data is collected directly by Stripe’s payment elements in the browser. No card numbers, CVVs, or sensitive payment data ever pass through or are stored on VoucherGrid servers. VoucherGrid is out of stored on VoucherGrid servers.
Refunds can be initiated from your Stripe dashboard or from the voucher detail page in VoucherGrid. Refunding from VoucherGrid automatically voids or adjusts the voucher balance and posts the accounting entry to Xero or QuickBooks if connected.
Multi-currency for tourist-area businesses.
If your business accepts payments in multiple currencies - common for businesses near tourist areas - Stripe handles currency conversion automatically. Your Stripe account settles in AUD; international customers pay in their local currency, with Stripe applying the conversion at purchase. VoucherGrid records the sale in your configured accounting currency, so your Xero or QuickBooks entries stay consistent.